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隐私政策

2023年 8月 30日生效

2023年 8月 30日更新

关于本隐私政策

本隐私政策仅适用于本网站（http://china.grupopremo.net/）及其运营者普莱默电子（芜湖）有限公司(二者合称为“普莱默”，“我们”）通过本网站提供的服务及其他相关事宜。为方便用户（“您”）注册和使用本网站的服务，我们可能会收集和使用您的相关数据和信息（“信息”或“用户信息”）。通过本隐私政策，我们希望让您清楚地了解我们如何处理您的个人信息。本隐私政策包括我们收集、使用、共享、存储和保护您个人信息的条款。我们建议您完整阅读本隐私政策，以便您更好地做出适当的选择。如果您不同意本隐私政策中的任何条款，您可以选择停止使用本网站，同时本网站将无法再为您提供相关服务。

 

本政策将帮助您了解以下内容：

一、我们如何收集和使用您的个人信息

二、我们如何提供、公开披露、委托处理您的个人信息

三、我们如何存储和保护您的个人信息

四、您的权利

五、关于生物特征信息

六、我们如何处理未成年人的个人信息

七、本隐私权政策如何更新

八、联系我们

 

 

一、我们如何收集和使用您的个人信息

如我们收集、使用的信息涉及您的个人敏感信息的，我们将用加粗字体加下划线突出显示以向您明确标识。同时，我们将采取加密及其他安全措施传输和存储您的个人敏感信息。

如果您公开发布的信息中涉及敏感信息、他人信息，请谨慎选择及考虑。

我们将您的个人信息用于本政策未载明的其他用途或目的时，会事先征求您的同意。

  1. 账户的注册和登录

为帮助您注册本网站用户账户，您需要填写个人资料，以帮助我们标识您的用户身份。该个人资料包括您的电子邮箱地址、姓名、所在单位、地址。您在选择忘记密码功能时，需要提供您的电子邮箱进行密码找回。如果您拒绝提供上述信息，您将无法注册本网站用户账号以及使用本网站基础功能。

  1. 下单及订单管理

当您使用购物车功能时，我们会收集您对商品的加购信息。

为通过本网站进行线上下单，您需要选择具体的商品、填写备注信息，我们会根据每笔订单生成相应的订单编号、订单金额、下单时间等。同时为了完成配送，您还需要提供收货地址、联系人和联系电话。对于部分特殊类型的商品和服务您还需要提供该商品或服务所必需的其他信息，例如涉及跨境交易时您需要提供您的身份证件信息以完成清关。您可以通过本网站为其他人订购商品及/或服务，您需要提供该实际收货人的前述个人信息，并确保已取得该实际收货人的同意。以上信息构成您的订单信息。

  1. 订单支付

为帮助您进行线上订单支付，顺利完成商品交易，我们将通过以下路径帮助您完成订单支付：

您可以通过支付宝/微信进行扫码，由支付宝/微信为您提供支付服务完成付款。您支付时，需要向我们提供或授权我们从您选择的支付平台获得您的支付相关的信息，其中可能包含支付账号信息、交易单号、支付时间、支付方式、支付金额、交易状态，以使我们及时获悉并确认您的支付进度和状态，以帮助您完成支付。

如果您拒绝我们处理前述个人信息，您将无法完成在线订单的支付。后续我们也将开通其他支付方式，请您关注由此引发的隐私政策的变更。

  1. 订单开票

当您向我们申请开具发票事，我们会委托第三方发票服务商为您提供订单开票服务。您可以在提交订单时一并提交开票信息，包括发票抬头、纳税人识别号、接收邮箱和其他选填信息（包括注册地址、电话号码、开户银行、银行账号等），并根据您的要求和您购买的商品信息为您开具发票。

如果您拒绝我们处理前述个人信息，您将无法使用相应的服务。

  1. 商品配送

为保证您购买的商品及/或服务能够顺利、安全、准确送达、提供，我们会向提供物流信息系统和技术服务的物流公司披露订单相关的配送信息，并由其根据商品及/或服务提供主体的选择向相应的物流配送主体同步相关配送信息。您知晓并同意相应物流配送主体不可避免地获知及使用您的配送信息，用于完成交付目的。

为向您提供售后与争议解决服务之目的，我们需要及时获悉并确认交付进度及状态，您同意我们可自物流相关服务主体处收集与交付进度相关的信息。

  1. 提供服务支持

在我们为您提供服务支持的时候，为了您的账号与系统安全，我们可能会需要您先提供账号信息，并于您之前的个人信息相匹配以验证您的身份。当您需要我们提供订单相关的服务支持时，为了准确定位您的问题并给予相应帮助，我们可能会查询您的订单信息、交易信息；当您通过“联系我们”向我们提出投诉、请求隐私政策解释或请求行使本政策所述个人信息权利时，为了方便与您联系或帮助您解决问题，我们可能会收集您的公司、姓名、地址、手机号码、电子邮箱或其他联系方式。

另外，为调查实施问题、保护您的合法权益、持续提高我们的服务能力，我们还会收集您和我们的通信内容及记录，及其他与您的需求相关的必要信息。

拒绝我们处理前述信息，我们可能无法向您及时反馈投诉、请求或咨询结果，但这不影响您正常使用本网站。

  1. 为您提供安全保障

为履行保障电子商务交易安全的法定义务，提高您使用我们及我们关联公司、合作伙伴提供服务的安全性，保护您或其他用户或公众的人身财产安全免遭侵害，更好地预防钓鱼网站、欺诈、网络漏洞、计算机病毒、网络攻击、网络侵入风险，更准确地识别违反法律法规或本网站相关协议、规则的情况，我们需要收集您的设备信息、服务日志信息，并可能使用或整合您的账户信息、交易信息、设备信息、服务日志信息以及我们关联公司、合作伙伴取得您授权或依据法律共享的信息（其中，我们可能会在应用后台运行期间收集MAC地址及其他设备标识符进行风险校验），来综合判断您账户及交易风险、进行身份验证、检测及防范安全事件，并依法采取必要的记录、审计、分析、处置措施。

  1. 请您知悉，在以下情形我们收集、使用您的个人信息无需征得您的授权同意：
  1. 与我们履行法律、法规规定的义务相关的；
  2. 与国家安全、国防安全有关的；
  3. 与公共安全、公共卫生、重大公共利益有关的；
  4. 与犯罪侦查、起诉、审判和判决执行等有关的；
  5. 出于维护您或其他个人的生命、财产等重大合法权益但又很难得到您的同意的；
  6. 所收集的个人信息是您自行向社会公众公开的；
  7. 从合法公开披露的信息中收集的您的个人信息的，如合法的高报道、政府信息公开等渠道；
  8. 根据与您签订和履行相关协议或其他书面协议所必需的；
  9. 用于维护所提供的产品或服务的安全稳定运行所必需的，例如发现、处置产品与服务的故障；
  10. 法律法规规定的其他情形。

二、我们如何提供、公开披露、委托处理您的个人信息

除以下情形外，我们不会与第三方分享您的个人信息:

  1. 应您的要求为您提供服务、回复或处理您的查询、或帮助解决您的问题时，我们可能会与我们的关联公司共享您的个人信息。我们将只分享必要的个人信息，并遵守本隐私政策中所述的目的。
  2. 根据法律的要求向相关执法部门或其他政府部门披露您的个人信息。
  3. 就任何实际的或可疑的非法活动或其他不当行为进行调查、预防或采取其他行动，或为保护我们、我们的用户或其他人的权利、财产或安全，我们也可能会披露您的个人信息。
  4. 经您同意分享。

三、我们如何存储和保护您的个人信息

除非法律有强制性要求，我们仅在实现本隐私政策所述目的所需的时间内保留您的个人信息。我们使用【绿风（大连）科技有限公司】为本网站提供信息存储服务，您的个人信息将通过我们位于中华人民共和国境内（不含港澳台）的服务器进行处理。

我们已采取合理、切实可行、符合行业标准的安全措施，保护您的个人信息免受未经授权的访问、公开披露、使用、修改、损坏或丢失。例如，我们使用加密技术来增强个人信息的安全性，您的浏览器与服务器之间的数据交换受到SSL协议加密的保护，我们使用HTTPS协议提供安全浏览;我们使用可信的保护机制来防止对个人信息的恶意攻击；我们部署访问控制机制，努力确保只有获得授权的人才能访问个人信息。需要说明的是，互联网无法保证百分百安全，我们无法确保您提供给我们的任何信息的绝对安全。

 

四、您的权利

您可以通过以下方式查阅和管理您的信息，我们会在符合法律法规要求的情形下响应您的请求：

  1. 查阅、复制您的个人信息
  2. 更正、补充您的个人信息
  3. 删除您的个人信息。在以下情形中，您可以通过与客服联系向我们提出删除个人信息的请求：
    1. 如果我们处理个人信息的行为违反法律法规；
    2. 如果我们收集、使用您的个人信息，却未征得您的明确同意；
    3. 如果我们处理个人信息的行为严重违反了与您的约定；
    4. 如果我们的处理目的已实现、无法实现或者为实现处理目的不再必要；
    5. 如果我们停止提供产品或者服务，或者保存期限已届满。

若我们决定响应您的删除请求，我们还将同时尽可能通知从我们处获得您的个人信息的主体，并要求其及时删除（除非法律法规另有规定，或这些主体已独立获得您的授权）。当您或我们协助您删除相关信息后，因为适用的法律和安全技术限制，我们可能无法立即从备份系统中删除相应的信息，我们将安全地存储您的个人信息并限制对其的任何进一步的处理，直到备份可以清除或实现匿名化。

  1. 撤回您的同意
  2. 注销您的账户

您可以通过账户设置或“联系我们”注销您的账户。

在您主动注销账户之后，我们将停止为您提供产品或服务，并根据适用法律的要求删除或匿名化处理您的个人信息。

  1. 响应您的上述请求。

对于您向我们提出上述请求，以及中华人民共和国法律与其他适用法律规定的您的相关个人信息权利，您可以联系我们或直接向我们的个人信息保护专职部门发起投诉。我们将在15天内做出答复。

为保障您的账户安全和您的个人信息安全，您向我们提出上述请求时，我们可能会先验证您的身份（如增加账户核验、要求您提供书面请求或其他合理方式），然后再处理您的请求。

五、关于生物特征信息

我们不收集生物特征信息。如果我们知道我们无意中收集了生物特征信息，我们会尽快删除这些信息。如果您认为我们可能有任何生物特征信息，请通过“联系我们”中的方式与我们联系。

六、我们如何处理未成年的个人信息

我们的服务不针对未成年人。本隐私政策中的未成年人指不满18周岁的未成年人。我们无意收集中国相关法律法规定义的未成年人的个人信息。如果我们知道我们无意中收集了未成年人的个人信息，我们会尽快删除这些信息。如果您认为我们可能有任何来自未成年人的信息，请通过“联系我们”中的方式与我们联系。

七、本隐私政策如何更新

本网站的隐私政策可能会定期更新，最后一次更新的日期将显示在本页上。我们强烈建议您不时访问此页面以查看隐私政策的任何更新或更改。您继续使用本网站即表示您接受我们的隐私政策的更新。

八、联系我们

如果您对本隐私政策有任何疑问、意见或建议，请通过以下联系方式与我们联系：

电子邮箱：premo.china@grupopremo.com

客服电话：0553-8118169

联系地址：安徽省芜湖市湾沚区安徽新芜经济开发区双桥路33号

 

 

Privacy Policy

Effective date [   ]

Last Updated [   ]

About this Privacy Policy

This Privacy Policy applies to the Website (http://china.grupopremo.net/) and its operator Premo Electronics (Wuhu) Co., Ltd. (collectively “Premo”, “we”, “us”) in respect of the services and other relevant matters of the Website. We may collect and use your data and information ("Information “or "User Information") to facilitate users ("You") to register and use the services of this Website. The Privacy Policy includes the terms under which we collect, use, share, store and protect your personal information. Through this Privacy Policy, we would like to provide you with a clear picture of how we process your personal information, therefore we recommend that you read this Privacy Policy in its entirety so that you can better make the appropriate choices. If you do not agree to any terms in this Privacy Policy, you can choose to stop using this website, and we will no longer be able to provide you with related services.

This privacy policy covers the following:

  1. Collection and Use of Your Personal Information
  2. Sharing and Disclosure of Information
  3. Information Storage and Security Measures
  4. Your rights
  5. Biometric Information Collection
  6. Special note about Minors
  7. Policy Update
  8. Contact Us

 

  1. Collection and Use of Your Personal Information

If the information we collect and use involves your sensitive personal information, we will highlight it with bold font and underline to clearly identify it to you. At the same time, we will take encryption and other security measures to transmit and store your sensitive personal information. Please consider carefully if the information you publicly post involves sensitive information or other people's information.

We will seek your prior consent when using your personal information for other uses or purposes not specified in this Privacy Policy.

  1. Account Registration and login

To help you register for a user account on the Website, you are required to fill in personal information, including your email address, name, company, contact address, that helps us identify you as a user. If you forget the password of your account, you need to provide your email address to retrieve the password. If you refuse to provide the above information, you will not be able to register a user account and use the basic functions of the Website.

  1. Placing orders and order management

We will collect information of products in your shopping cart.

To place an online order through this website, you need to select a specific product and fill in the note information. We will generate the corresponding order number, order amount, order time and so on according to each order. At the same time, in order to complete the delivery, you also need to provide the delivery address, contact person and contact number. For some special types of goods and services, you also need to provide other information necessary for the goods or services, for example, when cross-border transactions are involved, you need to provide your identity information to complete customs clearance. You can order goods and/or services for others through this Website. You need to provide the above-mentioned personal information of the actual consignee and ensure that you have obtained the consent of the actual consignee.

The foregoing information constitutes your order information.

  1. Payment for Orders

In order to help you pay for online orders and successfully complete commodity transactions, we will help you to complete order payment through the following paths:

You can pay by scanning code through Alipay/Wechat, and the payment service will be provided by Alipay/Wechat to complete the payment. You authorize us to obtain your payment-related information from the payment platform you choose, which may include payment account information, transaction number, payment time, payment method, payment amount and transaction status, so that we can know and confirm your payment progress and status in time to help you complete the payment.

If you refuse to allow us to process the aforementioned personal information, you will not be able to complete the payment for your online order. We will also open other payment methods in the future. Please pay attention to the changes of the privacy policy caused by this.

  1. Invoice Issuance

When you request invoicing from us, we will entrust a third-party invoicing service provider to invoice your order. You can submit the invoice information, including invoice title, taxpayer identification number, e-mail and other optional information (including registration address, telephone number, bank account number, bank account number, etc.) when submitting the order. The invoice will be issued and emailed to you according to your requirements and the information of the goods or service you purchased.

If you refuse us to process the aforementioned personal information, you will not be able to use the corresponding services.

  1. Distribution of goods

In order to ensure that the goods and/or services you purchase can be delivered and provided smoothly, safely and accurately, we will disclose the delivery information related to the order to the logistics company providing the logistics information system and technical services, and they will synchronize the relevant delivery information to the corresponding logistics distribution subject according to the choice of the goods and/or services provider. You acknowledge and agree that the corresponding logistics distribution subject will inevitably obtain and use your distribution information for the purpose of delivery.

For the purpose of providing you with after-sales and dispute resolution services, we need to know and confirm the delivery progress and status in time. You agree that we may collect information related to delivery progress from the relevant logistics service providers.

  1. Providing service support

In the process we provide service support, for the security of your account and system, we may require you to provide account information first, and match your previous personal information to verify your identity. When you need us to provide service support related to your order, in order to accurately locate your problem and give corresponding help, we may query your order information and transaction information. When you submit a complaint to us through "Contact Us", or request an explanation of the Privacy Policy or request to exercise the rights of personal information described in this Policy, we may collect your name, company, address, mobile phone number, email address or other contact information in order to contact you or help you solve the problem.

In addition, we may also collect communication content and records between you and us, and other necessary information related to your needs in order to investigate and implement problems, protect your legitimate rights and interests, and continuously improve our service capabilities,

If we refuse to process the aforementioned information, we may not be able to give you feedback on complaints, requests or consultation results in time, but this will not affect your normal use of this website.

  1. Network security guarantee

In order to fulfill the legal obligation to ensure the security of e-commerce transactions, improve the security of your use of services provided by us and our affiliated companies and partners, protect the personal and property safety of you or other users or the public from infringement, better prevent phishing websites, fraud, network loopholes, computer viruses, network attacks and network intrusion risks, and more accurately identify violations of laws and regulations or relevant agreements and rules of this Website, we need to collect your equipment information and service log information, and may use or integrate your account information, transaction information, equipment information and service log information, as well as information that our affiliated companies and partners have obtained your authorization or shared according to law, among which, we may collect MAC addresses and other equipment identifiers for risk verification during the application background operation, to judge your account and transaction risks comprehensively, conduct identity verification, detect and prevent security incidents, and take necessary records, audits and precautions according to law.

  1. Please be aware that we do not need your authorization to collect and use your personal information in the following circumstances:
  1. related to our performance of obligations under laws and regulations;
  2. those related to national security or national defense security;
  3. those related to public security, public health and major public interests;
  4. those related to criminal investigation, prosecution, trial and execution of judgment;
  5. In order to protect the life, property and other important legitimate rights and interests of you or other individuals, but it is difficult to obtain your consent;
  6. The personal information you collect is disclosed to the public by yourself;
  7. Your personal information collected from legally disclosed information, such as legal high reporting, government information disclosure and other channels;
  8. necessary for the execution and performance of the relevant agreement or other written agreement with you;
  9. necessary to maintain the safe and stable operation of the provided products or services, such as the detection and disposal of failures of the products and services;
  10. Other circumstances stipulated by laws and regulations.
  1. Sharing and Disclosure of Information

We will not share your personal information with outside parties, except in any of the following circumstances:

  1. We may share your personal information with our affiliates when we, at your request, render services, or respond to or process your inquiries, or help resolve your problems; provided that we will only share personal information that is necessary, subject to the purposes stated in this Privacy Policy.
  2. We may disclose your personal information by operation of law to relevant law enforcement authorities or other government authorities as required by applicable law or in response to legal process.
  3. We may also disclose your personal information when we need to investigate or prevent or take other action regarding any actual or suspected illegal activity or other misconduct, or to protect the rights, property, or safety of us, our users, or others.
  4. Sharing with your consent.
  1. Information Storage and Security Measures

We will only retain your personal information for as long as necessary to achieve the purposes described in this Privacy Policy, unless there is a mandatory retention requirement by law. We use [  ] to provide information storage services for the Website, and your personal information will be processed using our servers located in mainland of the People’s Republic of China.

We have taken reasonable and practicable security measures, consistent with industry standards, to protect your personal information from unauthorized access, public disclosure, use, modification, damage or loss. For example, we use encryption technology to enhance the security of personal information, and the exchange of data between your browser and the server is protected by SSL protocol encryption, and we provide secure browsing using HTTPS protocol; we use trusted protection mechanisms to prevent malicious attacks on personal information; and we deploy access control mechanisms to endeavor to ensure that only authorized persons have access to personal information. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us.

  1. Your rights

You can access and manage your information in the following ways, and we will respond to your request in accordance with the requirements of laws and regulations:

  1. Access and copy your personal information
  2. Correct and supplement your personal information
  3. Delete your personal information. In the following circumstances, you may request us to delete your personal information by contacting our customer service:
  1. if our processing of personal information violates laws and regulations;
  2. if we collect and use your personal information without your explicit consent;
  3. if our processing of personal information seriously violates our agreement with you;
  4. if our processing purpose has been achieved, cannot be achieved or is no longer necessary to achieve the processing purpose;
  5. if we stop providing products or services, or the retention period has expired.

If we decide to respond to your request for deletion, we will also notify the subjects who have obtained your personal information from us as far as possible and require them to delete it in time (unless otherwise provided by laws and regulations, or these subjects have been independently authorized by you). When you or we assist you in deleting the relevant information, we may not be able to immediately delete the relevant information from the backup system due to applicable legal and security technical restrictions. We will securely store your personal information and restrict any further processing of it until the backup can be erased or anonymized.

  1. Withdraw your consent
  2. Cancel your account

You can cancel your account through account Settings or "Contact us".

After you cancel your account, we will stop providing products or services to you and delete or anonymize your personal information in accordance with the requirements of applicable laws.

  1. To respond to your above request.

For the above request to us, as well as your relevant personal information rights under the laws of the People's Republic of China and other applicable laws, you can contact us or directly file a complaint to our personal information protection department. We will reply within 15 days.

In order to protect the security of your account and the security of your personal information, when you make the above request to us, we may first verify your identity (such as by adding an account verification, asking you to provide a written request or other reasonable means) before processing your request.

  1. Biometric Information Collection

Premo does not collect biometric information from the user. In the event that we learn that we have inadvertently collected biometric information, we will delete that information as quickly as possible. If you believe that we might have any biometric information, please contact us as set forth in the "Contact Us" section.

  1. Special note about Minors 

Our Service is not intended for minors. Minors under this Privacy Policy refer to people under the age of 18. We do not intend to collect information from minors as defined by applicable law and regulations of China. In the event that we learn we have inadvertently collected information from minors, we will delete that information as quickly as possible. If you believe we might have any information from minors, please contact us as set forth in the "Contact Us" section.

  1. Policy Update

The Privacy Policy of the Website may be updated regularly, and the date of the last update will be indicated on this page. We strongly recommend that you visit this page from time to time to check for any updates or changes to the Privacy Policy. Your continued use of the Website constitutes your acceptance of the updates to our Privacy Policy.

  1. Contact Us

If you have any questions, comments or suggestions regarding the Privacy Policy, please contact us through the following contact details:

Email Address:

Tel:

Contact address: